SoftPool

Artificial Intelligence

Agents that do the work, not demos that describe it

Most AI projects stall between a promising pilot and anything a customer actually touches. We build the ones that cross that line — grounded in your own data, wired into the systems your team already uses, and governed well enough to put in front of customers.

Gemini Enterprise for Customer Experience

Your customers arrive knowing what they want and leave without it. Search returns links instead of answers, support sits in a separate system that knows nothing about the browse session, and the handoff between them loses the context both sides needed. We connect discovery, purchase and service into one agentic layer — grounded enterprise search across your site, commerce and media, shopping agents that guide rather than list, and service agents that arrive already knowing what the customer was trying to do.

Best fit: retail, financial services, telecom, healthcare and media — anywhere high-traffic digital properties meet high inbound support volume.

Scale AI Apps and Agents

One team ships an agent, then four other teams build their own from scratch on different models with no shared evaluation, security review or cost ceiling. We put the platform underneath — the Gemini Enterprise Agent Platform as the common foundation, with the model choice, guardrails and observability that let a second and tenth agent ship faster than the first, not slower.

Best fit: organizations past their first successful pilot and feeling the sprawl.

Seat and cost calculatorModel seat count, rollout phasing and first-year cost using the rate on your own quote. We publish no pricing and claim no savings.Open it

Start with a scoped engagement, not a proposal.

A workshop to identify where the value is. An assessment to plan the work properly. A pilot to prove it in your environment before you commit. Each one is a defined piece of work with a deliverable, not an open-ended statement of work.

Book a working session

The other practices

Workplace Transformation

Gemini Enterprise inside the tools your team already uses, grounded in your own data.

Data

One governed platform on BigQuery, and an honest view of what is worth migrating.

Infrastructure

Landing zones done properly the first time, and the enterprise platforms nobody wants to move.

Security

Autonomous detection and response, and the controls that let an AI program ship.