01 / Retail & Manufacturing
Global Supply Chain & Customer Intelligence
Client profile: A leading global consumer goods and retail manufacturer operating across 15 countries.

The challenge
Fragmented inventory data across regional warehouses and disconnected customer interaction channels led to inventory misallocations, stockouts during peak seasons, and slow time-to-market for new product deployments.
Google Cloud deployment
Vertex AI & BigQuery: Centralized real-time supply chain analytics and customer behavioral data into BigQuery, applying custom forecasting models with Vertex AI.
Gemini Enterprise Agent Platform: Deployed autonomous inventory tracking agents to notify warehouse managers of demand surges in real time.
Cloud Run & Dataflow: Built serverless microservices for dynamic web search and automated order processing.
Business results
- 35%
- Reduction in supply chain forecasting errors
- 4x
- Faster dynamic inventory processing at peak traffic
- $12M
- Annual savings in overstock and holding costs

